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YSB 101

A practical, people-centered guide for Youth Service Bureau leaders, staff, and partners across Connecticut. Developed by CYSA, this handbook offers foundational knowledge, onboarding tools, and real-world insights into YSB structures, core functions, partnerships, and best practices. Whether you’re new to the field or looking to deepen your expertise, it’s a go-to reference for strengthening programs and supporting youth and families statewide.

Table of Contents

    1. Orientation: CYSA, Chapter, and Purpose
    2. What is a Youth Service Bureau (YSB)?
    3. YSB Structures: Municipal vs. 501(c)(3)
    4. Understanding ACUs (Administrative Core Units)
    5. Getting Started as YSB Leadership
    6. YSB Grant
    7. Human Voices: Lessons from the Field
    8. Key Partnerships and Collaborations
    9. Administrative Essentials
    10. Best Practices
    11. Centering Youth Voice & Leadership
    12. Prevention & Programming
    13. Youth Diversion Teams (YDTs)
    14. Data, Evaluation, and Telling your story
    15. Advocacy 101
    16. Appendix